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Our Policies




Haven Scent Handcrafted Soap & Bath keeps your personal information private and secure.  When you contact us or make a purchase from our site, we may ask for your name, email address, credit card information, address and phone number.  We use this information to respond to your requests, to process your orders, to keep you updated on your orders and to personalize your shopping experience.


Order Acceptance Policy


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell.  Haven Scent Handcrafted Soap & Bath reserves the right at any time after receipt of your order to accept or decline your order for any reason.


Credit Cards


We accept the following credit cards:  Visa, MasterCard, Discover and American Express.  There is no surcharge for using your credit card to make purchases.  Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you.)  Incorrect information will cause a delay in processing your order.  Your credit card will be billed upon receipt of your order.




Because of the handmade nature of our products, we don't allow returns because of sanitary reasons.  In case of missing or damaged shipments, you must notify us within 5 business days of receipt at   




Haven Scent Handcrafted Soap & Bath products are not intended to treat or diagnose any health problems or conditions. 








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Copyright 2005-2014 and up

Haven Scent Handcrafted Soap & Bath   Santa Fe, New Mexico

All rights reserved

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